Return & Refund Policy

INTRODUCTION

At Sangi International, we strive to provide high-quality products and ensure customer satisfaction. If you are not completely satisfied with your purchase, this policy outlines the conditions under which you may request a return or refund.

RETURNS

• Returns must be requested within 7-14 days of receiving your order.

• Items must be unused, unopened, and in their original packaging with all labels intact.

• To initiate a return, please contact our customer support at Email: info@sangiinternational.com
  Phone: +91-70239 32864 with your order details.

• Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

NON-RETURNABLE ITEMS

The following items cannot be returned:

• Opened or used products.

• Perishable goods.

• Customized or personalized items.

• Items purchased during clearance sales or promotional offers (unless defective or damaged).

REFUNDS

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 3 business days to the original payment method.

• Shipping fees are non-refundable, except in cases where the return is due to our error (e.g., incorrect or defective product).

DAMAGED OR INCORRECT ITEMS

• If you receive a damaged, defective, or incorrect item, please contact us within 7-10 days of delivery with photos of the product and packaging.

• We will arrange for a replacement or issue a full refund, including shipping costs, at no additional charge.

EXCHANGES

• Exchanges are only available for defective or damaged items. If you need to exchange an item, please contact us at [customer support email/phone].

CANCELLATIONS

• Orders can be canceled within 3 days of purchase. Once the order has been processed, cancellations will not be accepted.

CHANGES TO THIS POLICY

We may update this Refund & Return Policy from time to time. Any significant changes will be posted on our website. Continued use of our services after such changes constitutes acceptance of the new policy.

CONTACT US

If you have any questions or need assistance with a return or refund, please contact us at:

Email: info@sangiinternational.com
Phone: +91-70239 32864
Address: Flat No.: D-8, Shiv Park Colony, Udaipur – 313001,
Rajasthan, India.

Thank you for choosing Sangi International. Your privacy is important to us, and we are committed to protecting your personal information.